THE SUNDAY PUP HELP DESK
Good Questions. Great Dogs.
Everything you need to know about our products, your orders, and keeping your pup's Sunday routine running smoothly.
THE PRODUCTS
Yes. Sunday Pup products are made in small batches with care, so each batch gets thoughtful attention.
Small-batch ingredients can naturally vary a little in color, texture, or scent. These minor variations are normal; if anything seems significantly changed or unusual, please contact us before use.
Ingredients differ by product. Please check the ingredient list on the product page and packaging for the most accurate details.
Every pup is different, and we can't promise a product will suit every skin type. Review the ingredients and ask your veterinarian if you have concerns before trying something new.
Please check the product label for age guidance. Puppy age limits vary by product; if guidance isn't listed, contact us or your veterinarian before use.
THE SUNDAY ROUTINE
Bathing needs depend on your dog's coat, lifestyle, and skin. Follow your veterinarian or groomer's advice and the instructions on your chosen product.
Many products can be part of the same routine. Follow each label's directions, and contact us if you would like help choosing a routine.
Follow the storage directions on the product packaging. Keep products closed and away from conditions noted on the label.
Product shelf life depends on the formula and packaging. Check the product label for its use-by or shelf-life guidance; we're confirming details for each item.
ORDERS + SHIPPING
Preparation times may vary, especially for small-batch items. Please check the current shipping information at checkout or contact us for the latest estimate.
When tracking is available, we'll send the details to the email address used at checkout. Check your inbox and spam folder for your shipping update.
Contact us as soon as possible with your order number. Changes or cancellations depend on whether the order has already been prepared or shipped.
RETURNS + SUPPORT
We're sorry about that. Contact us with your order number and a photo of the issue so we can review it and help.
Return eligibility depends on our current return policy and the condition of the item. Please contact us before sending anything back so we can confirm the next steps.
Stop using the product and contact your veterinarian for advice. Please also reach out to us with the product name and order details so we can assist.
ABOUT SUNDAY PUP
Sunday Pup is a family-owned dog grooming and wellness brand, creating thoughtful products for the routines we share with our dogs.
We're a family-owned brand focused on considered, small-batch products and making everyday care feel a little more special.